This Website is operated by GOPA COM. S.A. (hereafter in this text often abbreviated as GOPA or “we”) as described in our imprint. We place high priority on the protection of your personal data and treat your privacy in compliance with the General Data Protection Regulation (GDPR) of the European Union, the Directive on privacy and electronic communications (directive 2002/58/EC) and the applicable national legislation on personal data protection.

This Cookies policy (the “Policy”) explains (i) what cookies are placed on your device, how long they are placed and for how long (ii) how you can remove cookies from your device and (iii) what your rights are regarding such cookies.

 Name and address of the data controller

The responsible controller of your personal data is


Woluwe Gate

Boulevard de la Woluwe 2

B-1150 Brussels



For further information on the controller please refer to the imprint of this website.


Data protection officer

You as data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection. The contact data of our Data Protection Officer is:

Data Protection Officer


Woluwe Gate

Boulevard de la Woluwe 2

B-1150 Brussels




To whom is this Privacy Policy addressed:

This Policy applies to all visitors to our digital platforms.

What exactly are cookies?

In order to collect the information described in this Policy, we use cookies on our website.

A cookie is a small file that a website or its provider transfers to your computer’s hard drive through your web browser (if you allow it) that enables websites or service providers to recognize your browser and remember certain information. They are widely used in order to make websites work, or work more efficiently. We are using cookies to help us make your use of the website better.

Cookies may be first-party or third-party cookies:

  • First-party cookies: cookies that the website you visit places on your computer.
  • Third-party cookies: Cookies placed on your computer via the website, but by third parties such as Google.

Cookies can be either session or permanent cookies:

  • Session cookies: Cookies that are automatically deleted when the user closes the browser.
  • Permanent cookies: cookies that remain stored in the user’s terminal equipment until a predefined expiry date (which can be expressed in minutes, days or years).

Cookies can be functional or non-functional cookies:

  • Functional cookies: cookies that are either 1) absolutely necessary to provide a service expressly requested by the Internet user (e.g. to remember the shopping basket or to secure a banking application ) or 2) absolutely necessary to send a communication via an electronic communications network (e.g. indications necessary for a transaction or performance cookies ). They do not require the consent of the person concerned.
  • Non-functional cookies: cookies other than functional cookies requiring the consent of the person concerned.

What cookies does the website use and for how long?

  • Functional cookies

We are using functional cookies to support your Internet browser in generating our web pages, which is essential to the running of the website but does not contain any personal data.

Description: we are using the “pll” cookie used for multilingual handling for our website.

Running time: the “pll” cookie is a session cookie and does not contain any personal data.

Retention period of collected data: There is no retention period.

  • Non functional cookies
  • Analytical cookies (permanent cookies)

Description: We are using the web analytics service Google Analytics on our website. The purpose of the Google Analytics component is to analyse the traffic on our website and to use this information for improving the usability of our website. The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States of America (USA). Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us. This includes, inter alia, data about the website from which a visitor has come, which sub-pages of our website are visited, or how often and for what duration a sub-page is viewed. Google Analytics is using a cookie that enables Google to analyse the use of our website. The cookie is used to store personal information, such as your access time and the frequency of your visits to our website. With each visit to our Internet site, such data will be transmitted to Google in the United States of America where they are stored by Google. Google may pass these personal data collected to third parties.



Expiry Date



Google Analytics (_ga*)


Up to 2 years

Third party (Google Inc.)

These Google Analytics cookies generate an anonymous user ID, which is used to count how many times a user visits the site. It also records when was the first and last time you visited the web.

Google Analytics (_gat)


1 minute

Third party (Google Inc.)

It is used to differentiate between the different trace objects created in the session. The cookie is created when the javascript library is loaded and there is no previous version of the _gat cookie. The cookie is updated every time you send the data to Google Analytics.

Google Analytics (_gid)


1 day

Third party (Google Inc.)

Google Analytics uses this cookie to store and update a unique value for each page visited. The cookie is updated every time you send the data to Google Analytics.

Purposes and legal ground

We process functional cookies for the purposes of our legitimate interests (Article 6 (1) (f) GDPR), in particular for the following purposes:

  1. to measure and optimise the performance of our website;
  2. to offer a high-performance and adapted interface to the visitors of our digital platforms;
  3. to use your Personal Data in aggregated or anonymized models, for market analysis, financial management, marketing or reporting purposes, or to perform analyses of large amounts of data or any other type of analysis;

In such cases, we always strive to maintain a fair balance between the need to process your Personal Data and the preservation of your rights and freedoms, including your privacy.

We process non-functional cookies with your consent (Article 6 (1)(a) GDPR), in particular for the following purposes:

  1. to evaluate and optimize the quality of our online services and the ease of use of our digital platforms in order to provide you with the best possible experience;

Consent and withdrawal of cookies

When you arrive on our website, a popup message appears to inform you that our website uses cookies.

By using our website, you have the choice to accept or decline some of our cookies in a granular manner, except for functional cookies which are necessary and cannot be modified.

In any case, if you or another user of your device wish to withdraw your consent at any time, you may, at any time, prevent the setting of cookies by our website by means of a corresponding setting in your Internet browser and, thus, permanently deny the setting of cookies. Furthermore, you can delete cookies already set at any time via an Internet browser or other software programs.

In addition to the paragraph above, you can access the following websites, which contains options for disabling Google Analytics :

Rights of the data subject in terms of data protection

You have the following rights in relation to your personal data:

  • Right to confirmation – you can ask us to confirm whether we are processing personal data concerning you.
  • The right to be informed – this is information on the personal data we are processing and the purpose for which we are processing them.
  • The right of access – you have the right to be provided with copies of your personal data that we are processing.
  • The right to rectification – if you think the personal data that we hold on you is inaccurate or incomplete you can request us to correct this.
  • The right to erasure – if you want us to delete the personal data we are holding for you then you can request us to do so.
  • The right to restrict processing – if you oppose the way how we are processing your personal data then you have the right to inform us accordingly and we will restrict the processing on the basis of your right.
  • The right to data portability – if you want us to forward your personal data to a different organisation or person then you have the right to inform us and we will transfer your personal data respectively (without adversely affecting the rights of others).
  • The right to withdraw your consent – you can withdraw your previously given consent to the processing of your personal data at any time by contacting us using the contact form provided.

If you want to exercise one or more of these rights, please contact our Data Protection Officer at the following email address: You can request your rights free of charge unless your request is clearly unfounded, repetitive or excessive. Alternatively, in these circumstances we may refuse to comply with your request. In accordance with the GDPR, we will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

In addition to the above rights, as a data subject you have the right to lodge a complaint with your local data protection authority within the European Union. Please note that you can use whichever local data protection authority within the EEA that is most convenient for you.

Automated decision making and profiling

As a responsible company, we neither use automatic decision-making nor profiling.

Changes to this Policy

As and when necessary, changes to this privacy policy will be published on our website. Where changes are significant, we may also email you and where required by law, we will obtain your consent to these changes.